Thoughts on AI, automation, and making small businesses more efficient.
Your team spends more time on paperwork than you think. Here's how to calculate the real cost—and why AI document processing might be the highest-ROI investment you make this year.
Most AI implementations fail not because the technology doesn't work, but because of avoidable missteps. Here's what I see going wrong—and how to get it right.
The fear of becoming 'robotic' stops many small businesses from automating. Here's how to streamline intake while keeping relationships human.
AI chatbots are everywhere, but the hype often outpaces reality. Here's what small business owners actually need to know before investing.
The real competitive threat isn't artificial intelligence itself. It's the business down the street that figured out how to use it first.